Queue watching: payout posting windows and the support inbox season

Cadence is a product

Posting windows are part of the product experience. When they slip, the story is operational - not moral.

How we write it

We prefer dated policy text and primary notices over screenshots of chats. If we only have chatter, we say so plainly.

Your inbox

If your payout is late, the first move is still the firm’s official channel - we do not triage tickets for third parties.